Fantastic. Strong technically and equally as important, strong customer service. I felt like I was part of the family! Kudo's to the team, Brian, Shannon, Tony, and Scott. We initially were made aware of Nerger's from Costco after purchasing new tires there. We have always trusted those businesses affiliated with Costco since they vet them all pretty well. Therefore we made an appointment and asked them to conduct an extensive review of our Rogue. Our dealer had just given us an estimate and it seemed too steep in price. We took the car to Nerger's and had them balance and align the car with its new tires, we had them do the work they uncovered that needed to be done, including fixing some poor workmanship that the dealer had performed earlier in the year. All of this work was done and it didn't cost as much as the dealer would have done which was less work. Beyond all this, they provided personal transportation back to my house since it would require an overnight to receive the parts (no extra charge). The bottom line is that we found a reliable repair shop for our vehicles and have been talking them up to our friends.
Jim thanks for letting us help you with your Nissan Rogue. We appreciate you. Call us for anything. We enjoyed helping you. Brian Nerger
- Nerger's Auto Express