AMAZING SERVICE! I've been to several auto shops thru the years and 99% of the time feel taken advantage of as a woman or talked down to. I wasn't expecting much difference until I called Nerger....off the back I could tell they were cut from a different cloth. When I finally made it into the office my instints were confirmed: They are extremely polite; tended to me like I was the most valued customer and called multiple times to keep me abreast of what they found/what they proposed. I never felt like they were trying to up-sell me, in fact they told me the least expensive/most effective ways. Simply put: NERGER IS THE BEST!! Ethan (clerk in main office), Brian (shop owner) and Jose (auto mechanic) provided amazing service...service that has convinced me my car will never go to another shop but theirs! (They gave me a Refer-A-Friend card: Friend gets money off their service; I get a pair of movie tickets....who does that?!...yes, I'm totally sold!)
Thank you so much for the amazing review and letting us help you with your Hyundai Sonata. Brian Nerger
- Nerger's Auto Express