Wow wow wow!!! Where to begin. Hands down the BEST auto service I've ever received. I've had a few major issues since my Jeep Wrangler Unlimited reached the 80k mile mark, including the dreaded "death wobble," brake repair, axle resealing, the regular maintenance, etc. Brian and his team have been there throughout to not only keep me sane through the process, but to make sure all repairs were done RIGHT. I cannot stress that enough. For example: -the issue with the "death wobble" is awful and often takes repair to multiple parts of a jeep to resolve. Knowing this, Brian took extra notice to my jeep, even offering to drive the jeep home overnight to make sure it was "road worthy." -Needing an extra part not available in the local area, Brian sent his father on a mission to track down the part to ensure I could take my jeep home on a day I desperately needed it -Brian and his team are extremely transparent with repairs. He sends a list of recommended repairs and will even communicate via text if necessary on days when I couldn't step out of a meeting. Just some examples of how great a place Brian and his team have made Nerger's. I'll continue to use them in the future and am always confident he can find the best solution to fix my jeep. Thanks, Brian! P.S. another example of how great the team is, I just received a Thank You card with a lottery ticket! Who else goes that far out of their way for their truly valued customers :)
Thanks Ryan
- Nerger's Auto Express