Bound Brook Auto Repair

The customer service is excellent and the work done is quality and timely - a combination that is rare in this business. Great group of people, I will be referring friends to them.

Love the pick up and delivery. Everyone is very friendly. They consistently do a great job.

Once again Brian and his team are taking care of me in a professional way. I set up an appointment for road noise. They performed a thorough inspection of the van and identified a number of issues including the source of the noise. I was walked around the van and shown the exact cause as well as the other concerns they identified. Each of the repairs were prioritized for safety & necessity. We discussed which repairs I wanted to take care of now & which were to be put off to a later date. I handle many repairs on my own so I know the pricing was fair for the repairs to be done. As I waited for the Inspection to be completed I took advantage of their WIFI and got some work done on the computer. Every customer that came in was treated with respect and some took advantage of the free ride service Nerger's offers to neighboring towns. I give Nerger's Auto the Gold Medal for service in the Auto Care olympics.

Came across "Nerger's" on Google. I have an old Jimmy that was having break problems. First mechanic told us we had to replace the whole ABS computer and who knows how many hundreds I would have had to pay for that so looking for a second opinion I took it to Nerger's. I was treated with much care and kindness and they did everything they could to help me save money on the repair. (Which did not require a total ABS replacement)

Great job on my repair. Owner Brian is a really nice guy. Great with diagnostics & preventative maintenance!

I visited Nergers yesterday for a pre-inspection oil change. I found the staff to be very hospitable and helpful. It did feel like a family experience. They pointed out some potential problems with my truck, but there was no pressure to take action immediately. I feel that finding a good, reliable mechanic is like finding a doctor or dentist that you are comfortable with. I will remain a customer.

Great service, very friendly. Scheduled me last minute on a Friday morning, even gave me a desk in the office to work from while I waited for my car to be serviced. I think they've secured a repeat customer.

Last month, April 2014, I had an accident that rendered my car useless. After calling the police to report the accident, I called Adnan at Nerger's. He was very reassuring and let me use his personal vehicle while searching for and finding a car that was in good condition and within my budget.He also worked with me on the financing. Brian, the owner has a great group of people working with him that make you feel like family. I cannot say enough good things about Nerger's. It really does break all the stereotypes of car repair nightmares and makes the experience enjoyable! Thanks to everyone there!

I went there for oil change, and tire change with my BMW 335d. This is an excellent service shop. The service manager is very knowledgable about BMW, very patient. You cannot resist the temptation of trusting him after a few minutes talking to him. His knowledge of BMW beats any body I talked to at BMW dealerships. Yes, you can serve money here; but you get more service with less money. Another thing is the rest area. I sat in the sofa and started wondering how to connect my laptop when the girl came to me with the password for the WIFI. She also said that I can use the desk top if I wanted. - I don't see this nice service at BMW service waiting area. I will go back for my other BMW.

Some of the best customer service I've experienced at an auto shop. They went out of their way to help me find an affordable solution to a seized up a/c compressor during a difficult financial time. It seems like their mechanical expertise is about average, though -- the failing a/c compressor could have been diagnosed before seizing (I had brought my car in a few weeks earlier due to the noise). That said, the repair service isn't anything less than I would expect anywhere else, and the customer service will keep me a returning customer.