Bound Brook Auto Repair

We couldn't have asked for a better experience! I've been working on cars and dealing with auto shops for well over 10 years and I have never had as positive experience as I did with Nerger's. It might sound "cliche" but they really do treat you like family. From their pick-up/drop-off service, to their obvious care and pride in their work, you really are getting THE BEST!!!!!! I go back and forth between NJ and NY and I highly recommend them to anyone I know (or even stranger's I hear talking about car trouble, lol).

These guys are great! Came and got my car, fixed what was needed, without killing my pockets! They even came to get me to get my car! Exceptional service, will recommend.

My experiences with Nerger Auto Care have been exceptional. The people there are great, they treat you like family! Melissa and Adenon will do everything they can to make sure you leave happy. The owner Brian is also a fun guy to talk to if you have the time. They have a free standard 40 point diagnosis for every car that they work on which I love because paying a diagnosis fee is slightly annoying. The mechanics are experienced and will explain to you in detail what the problem with your car is. When you go here you receive excellent customer service. There are no shenanigans that go on here. I recommend this shop to anyone experiencing car problems. -Doug

I've been coming to Nerger's for about 1.5 years and it's been a great experience. When my check engine light came on last year, Nerger's replace my exhaust system quickly and was more than happy to give me a ride to the shop to get the car back. When the check engine light came on AGAIN 2 days later, they looked over the issue and quickly did some additional repairs at no charge that ended the problem. I like the fact they always prioritize the things that need to be repaired on the car. I've never seen an owner more accessible than Brian Nerger, and if you ask for him, he's always very happy to come out and make sure your stay is great. When I needed someone to look at my car quickly over lunch today, instead of dropping it off and waiting hours for a tech to look it over, Brian immediately went on a test drive with me, and the rattling problem was fixed in 30 minutes. When they replaced my entire exhaust last year when my check engine light came on,

Great experience here. I brought my car to them twice, once just for an inspection, and once for an engine mount replacement. Both times they've done a really thorough job and gave me a breakdown on my car's overall condition. When I needed to budget repairs, they created a schedule to help me prioritize what needed to be fixed over several weeks. ALSO, they gave me a free new tire when they discovered a leak after a road test - since they didn't know if it was caused by me or them, they swallowed the cost. I was all the more impressed with their honesty because it was a slow leak that I wouldn't have caught for a while. Even if I had, I wouldn't have thought to blame them, as the road where I live is strewn with nails and bolts and leaks are pretty common. I really appreciated the level of service they gave me.

Great service and prices. Honest and diligent with their work. You can trust that they will provide great service and only service parts that need servicing. 10/10 would do business again.

Thanks to the crew at Nerger's…did a great job with service and were upfront and honest about the work they were doing. They put aside another job to get my car taken care of that day and did the work on time as promised. Had a question about the car the next day and the mechanic who worked on the car came with me for a test drive and even showed me the older part that was very worn and would have likely caused MORE problems if they didn't fix it. Not many places would take the time to do that. Thanks for the great service!

The team at Nerger's Auto Express is wonderful. They installed a bicycle hitch to my wife's new Subaru Outback. It was my first visit and the reviews are true. They were knowledgeable, courteous and professional. The final cost was under the price initially quoted. Adnan and Brian provided me with a desk to remotely work with my laptop during the day as I was waiting for the installation to be completed. A nice clean job. It is fair to say that I will be a returning customer for my other automotive needs. Thanks guys.

Adnan was super courteous and upfront about what to expect. Repairs were made in a very timely manor. Shuttle brought me back to get the car and everyone involved was very friendly. Costs are fair and no repairs are made without a thorough explanation beforehand. What sets these guys apart is the fact that they are not robots. They prioritize what needs to be done and don't pressure you to do anything. I highly recommend this place as a Midwesterner who was very nervous to trust a shop in New Jersey.

A few Saturdays ago my daughter's car broke down on her way to work... She called to see who I could suggest it be towed to. We do not live in the same area and I wanted a garage closer to her home..., then I remembered Nerger's Auto Express. I had dealt with them a few years ago and had been very satisfied. There was someone there to accept the car until we could be contacted on Monday. It turned out to be such a positive experience. Every person we dealt with was pleasant and helpful. It had a lot wrong with it and several issues were safety issues.. but the service manager contacted us step by step carefully explaining their findings.. some instances were unusual circumstances do to a prior hit and run that required out of the box thinking and they found solutions....they also had a connection where she could rent a car at a reasonable amount within walking distance. I had not used them in a while due to distance but this experience recalled my positives past experiences and it was so nice to see they were still the same friendly, professional, experienced business I remembered from years ago..For a decision that had to be made in haste, while waiting for AAA we got lucky...this was the very best decision we could have made.