Bound Brook Auto Repair

23 year customer! We just bought the 8th car that will be serviced by Brian and his team - I can trust them to do what is needed and give me choices when something is optional. I like to run my cars until they are over 10 years old and I think that the service and repair work that we've gotten from Nergers for over 2 decades is one of the reasons why we've been able to do that.

Upon moving into the foreign area of Bridgewater a few weeks ago, I immediately began experiencing what I thought were serious transmission problems in my '98 Honda Accord, which has 200k miles. The hallmarks of transmission issues were present: hyper-sluggish acceleration, various noises under the hood and within the undercarriage, and a rare occurrence of slipping. These symptoms scared me because I knew they would be expensive to fix. Most worrisome was my unfamiliarity with the area. On top of that, I do not have a good understanding of auto mechanics. Therefore, I set out to read as many reviews as possible about local shops. I was shortly led to Nerger's because the customer responses were overwhelmingly positive. I immediately drove (slowly) to Nerger's where the owner, Brian, took 30 minutes out of his schedule to drive my car and diagnose what the problems may be. Again, I expected that the issues would be centered on the costly transmission. Instead, Brian promptly allayed some of my concerns by stating that he did not at all think the issues were transmission-related. Like some auto mechanics, he could have easily agreed with me and "fixed" the transmission for a lot of money. To the contrary, Brian listed some possible causes that were less costly to fix. I was sold on Nerger's right then and there. For an auto mechanic shop owner to turn down an expensive job when the customer expects to open his wallet says so much about the honesty, work ethic, and detail of Brian Nerger's business. When you're a stranger to an area and can fully trust a repair shop, your fears quickly fall by the wayside. Nerger's then completed a thorough diagnostic check that preceded a quick-but-exemplary repair job that cost less money than I expected. Brian and Stephanie, his daughter, maintained outstanding communication and a cheerful attitude from the moment I walked in the door to the week after my service was completed when I was asked how I and the car were doing. Unsurprisingly, the car is running better than it has in years. In short, I absolutely cannot give a higher recommendation to an auto mechanic shop than I am giving for Nerger's. If I need anything done to my current or future cars, I know where I'm going.

I had a great experience at Nerger's. They did a complete check up of my car and told me what the problem was. They provided a ride for me to work while the car was getting worked on. They also picked me up from work when the car was done. The entire staff treated me with respect and the car is working just fine. I'd recommend Nerger's highly.

As a first time customer I experienced a warm welcome, professional service and more than a fair price. The job took longer than they anticipated but kept to the price they quoted. A business like Nergers will be around for a long time and continue build a loyal family of customers,

I have been going to a friend for years. The only problem was that I was treated less like a paying customer and more like a friend who would understand. My first time at Nerger's has made me a customer for life. Mark in service told me everything I needed to know and answered all my questions. I have a secondary car, a 1988 Honda Prelude that I drive in the winter for extended travel reasons. They treated the car with the care of a newer car. My mother-in-law used to use them for everything. I should have listened to her...then again...

When my 2006 Nissan Xterra, needed repair, I took it to Nerger's on the recommendation of a friend. Best decision I ever made, The repair was an unusual one, and the part was difficult to locate. Brian and Mark went above and beyond the call of duty in their efforts to find the part, get it to New Jersey and get the repair done. They took care of all the negotiations with my warranty company and jumped through every hoop the company required to get the maximum reimbursement for me. The repair was correctly made and the truck ran perfectly when I picked it up. (Thanks very much to the mechanic, whose name I am embarrassed to say I did not ask.) All this was done in the friendliest, most courteous and professional way. Nerger's is now my repair shop of choice. If I could give a rating higher than excellent, I would.

I brought my car to them because the rear passenger window would often fail to go up without me pulling it sideways. They were able to fix it by simply lubricating the sides of the window guide and a part of the window mechanism, and didn't charge me anything! It was a refreshing car repair experience.

It was such a pleasant experience going to Nerger's Auto Express for the first time that I recommended the auto repair place to the company I work for. They not only took care of the issue that I came in for but they also showed me what other items that the vehicle needed attending to. They even broke down the cost and helped me prioritize the items that needed repair. The fact that they will bring me to work when the car is dropped off and pick me up at work when the car is completed enables me not to miss a work day. This is such an appreciated added value that other auto repair shops does not offer. They were even kind enough to take pictures of items that were needed to be repaired so I can send it to my husband to review. It is all the extra care and consideration that they have for their customers, along with their expertise that keeps the employees of the company I work for and me coming back to them for any and all repairs.

This is my first time having my car serviced at this location. The reason I chose it was based on the reviews on Google+. My experience is excellent. The store manager gave me details on the repair items so I was able to make a decision on what to replace/repair. They're good people.

Nerger's is the best auto service center in NJ. Brian and his staff are honest, reliable and knowledgeable. YES HONEST! My my classic sports car was returned to me running perfectly, clean, on time and on budget. Brian called me regularly with updates on the restoration of my car and this communication made the process so much easier for me. I recommend Nerger's 100%.