Bound Brook Auto Repair

Nice friendly family run business, these guys know their cars and what's best to serve your needs.

Outstanding Service at Nerger's Auto Express I cannot speak highly enough about Nerger's Auto Express. Brian and his team exemplify what a successful family business should be. Their dedication to quality service is unmatched, and they truly deserve the business of everyone in the area. While their pricing may be slightly higher, it's 100% worth it for the thoroughness and knowledge they bring to every job. I had a previous issue with another shop's careless mistakes, and Nerger's instantly became my go-to. One aspect that stands out is that their services are incredibly fast. Additionally exceptional customer service extends beyond the repair work—they offer convenient drop-off and pick-up services for day services like oil changes, making the entire experience hassle-free. Plus, their thoughtful gesture of sending hand-written holiday cards shows just how much they value their customers. I highly recommend Nerger's Auto Repair for anyone in need of reliable and trustworthy automotive service.

Let me start by saying I'm going to have a hard time with this review because words can't express the happiness I was with this place...... Brian and his wife were absolutely amazing totally understands customer service was there for me at the time of need.... He was so caring that he cared about how far I was coming from and he actually was going to send me some place just to save me mileage on my car.... That is unheard of nowaday or somebody to go out of their way to do so... The work that he done on the car the 52 point inspection he takes pictures as he's doing it and then he send you a link to show you that they did the work.... His customer service on the phone is old school hundred star rated... There is no other place that I would rather be or go than it is to this place This is hands down The only place to go.... Good honest

Every interaction I have had with Nergers has been wonderful. They have excellent customer service and knowledgeable staff. They worked quickly to diagnose and fix the issue I was having with my vehicle and followed up afterwards to make sure everything was running smoothly. We will definitely be using Nergers for any future car trouble and maintenance needs.

Glad google recommended me this repair center. I recently brought my Avalon here to get serviced routine and I couldn’t have been more satisfied. The work done was incredible. Also Throughout my 15 years of driving and getting serviced, I have never seen a team who’s work had match there customer service and vice versa until today. The family here were second to none. I’ve never felt more compelled to write a review for anything until Nerger Auto express. This is more than well deserve and I do hope people can time the time to read this and if not go and witness the team. Thank you for treating my car and myself with the upmost care and respect .

Nerger's Auto Express' customer service is exceptional. Nerger's is a company who values their customers; it shows from the minute you walk in to their auto repair shop with a warm and friendly welcome to after the completion of the service when a few days later, I received a follow up text making sure my car was running smoothly. They had my vehicle for a few days and kept me informed on what was being done without me having to call. And because they had to keep my car an extra day, they delivered it to my driveway - that was a plus ! I am happy they were recommended !

I was very please with the results that they gave me, I will be back to get Maintenance work on it

After many years and many cars I finally found Brian, who has restored my faith in people who actually do the right thing! Came to Nerger's Auto on a recommendation and never left....literally! Thank you!!!

It was like I took a trip in a time machine back to when folks made it a point to take pride in their work. They actually care about the folks that they are providing their services to and do it all at fair and reasonable prices. That is the kind of quality that is lacking in this modern world of ours, but thankfully Nerger's Auto Express is here. Real honest to goodness mechanics on staff. I have to keep pinching myself to make sure I'm not dreaming, but it's true it's all true my long nightmare is finally over. I found a mechanic I can trust. And that means everything ...